These terms apply to visitors and customers of Toclan Agritecture Solutions at www.toclanasia.com. For cancellation, returns, refunds and delivery arrangements, please refer to our Shipping, Cancellation & Refund Policy. Your statutory rights under applicable Malaysian law remain unaffected.
01 / General
By accessing or using this website, you agree to be bound by these Terms & Conditions. Toclan Agritecture Solutions may update, amend, move or remove website terms and content without prior notice. Action may be taken where users violate applicable website rules or these terms.
02 / Site Content & Copyright
Unless otherwise stated, the materials on this website, including text, images, illustrations, designs, icons, photographs and video clips, are owned, controlled or licensed by Toclan Agritecture Solutions and may be protected by copyright, trademark or other intellectual property rights.
03 / Comments & Feedback
Comments and feedback may be sent to toclanasia@gmail.com.
Users must not submit content that infringes the rights of third parties, including intellectual property, privacy or other proprietary rights. Unlawful, abusive or obscene submissions are not permitted. Users are responsible for the content they submit.
04 / Product Information
Product descriptions and photographs are provided to help customers make informed purchasing decisions. Actual product appearance, including colour, may differ slightly due to screen settings. Any material differences or product defects will be handled in accordance with applicable law and our Shipping, Cancellation & Refund Policy.
06 / Indemnification
To the extent permitted by applicable law, users may be responsible for losses arising from their unlawful use of this website or infringement of third-party rights. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.
07 / Third-Party Links
This website may contain links to third-party websites. Accessing such websites is at the user's discretion. Toclan Agritecture Solutions is not responsible for third-party website content, products or any resulting loss or damage.
08 / Information Accuracy
From time to time, website content may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, availability or articles. Toclan Agritecture Solutions reserves the right to correct or update such information without prior notice.
For concerns about purchased items, please contact Toclan with your order details and invoice. Applicable remedies are set out in our Shipping, Cancellation & Refund Policy and Malaysian consumer protection law.
09 / Termination
These terms remain in effect unless terminated by the customer or Toclan Agritecture Solutions. Customers may stop using the website at any time. Toclan Agritecture Solutions may restrict or terminate access for users who do not comply with these terms, without prior notice.
10 / Shipping, Cancellation & Refunds
Delivery estimates, order cancellation requests, returns, refunds and matters involving incorrect or damaged items are governed by our dedicated policy, subject to applicable consumer protection laws.
Read the full Shipping, Cancellation & Refund Policy before placing an order.
11 / Payments
Goods purchased through the online store are subject to a one-time payment. Available payment methods may include Visa, Mastercard and supported online payment options presented at checkout.
Credit and debit card payments are subject to validation and authorisation by the card issuer. Toclan Agritecture Solutions is not liable for delays or non-delivery arising from failure to obtain the required payment authorisation.